Last updated: August 28th, 2025

 

Ophidian Group (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and safeguard information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

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1. Who We Are

Ophidian Group is a consultancy and service provider offering business consultancy, content writing, translations, SEO optimization, and related professional services.
 

Data Controller: Ophidian Group, Rajapellontie 8 in Ylöjärvi, business ID 3338003-8, Finland
Email: info@ophidiangroup.com
Phone: +358 (0)40 13 14 227

If you have any questions regarding this Privacy Policy or your rights, please contact us at the above address.

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2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: first name, last name, title, company name, role/position.

• Contact Data: email address, telephone number, postal address, billing address.

• Business Data: details of services you have requested or purchased, communications regarding projects.

• Technical Data: IP address, browser type, device type, operating system, referring URLs, pages visited, time and date of visits.

• Communication Data: inquiries, emails, calls, messages via contact forms, feedback.

• Marketing Data: preferences for receiving communications, participation in surveys, or newsletters.

We do not intentionally collect special category data (e.g., health, race, religion) or data relating to children under 16 without parental consent.
 

3. How We Collect Your Data

We collect data in the following ways:

1. Direct interactions: when you fill out forms, contact us, subscribe to newsletters, or request services.

2. Service delivery: during the provision of consultancy, content writing, translations, or other contracted services.

3. Automated technologies: via cookies, analytics tools, or server logs when you visit our website.

4. Third parties: such as payment processors, business partners, or publicly available sources (e.g., LinkedIn, company websites).
    

4. Purposes of Processing and Legal Basis

We process your personal data only when legally allowed. The purposes and legal bases include:

• Service delivery (performance of contract): to provide consultancy, content, translations, or other requested services.

• Communication (legitimate interest): to respond to inquiries, send updates about projects, or provide support.

• Marketing (consent): to send newsletters, offers, or event invitations. You can unsubscribe anytime.

• Analytics & improvement (legitimate interest): to improve website performance, services, and client experience.

• Legal & compliance (legal obligation): to maintain records, issue invoices, comply with accounting or tax requirements.
   

5. Sharing of Personal Data

We do not sell your personal data. We may share it with:

• Service providers: such as IT hosting, analytics providers, email platforms, accountants, or subcontractors.

• Business partners: only where collaboration is required to deliver services you request.

• Legal authorities: if required by law, regulation, or court order.

All third parties are contractually required to safeguard your data and act only according to our instructions.
 

6. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure it is protected through:

• Standard Contractual Clauses approved by the European Commission

• Adequacy decisions (countries deemed to provide adequate protection)

• Other legally valid transfer mechanisms under GDPR
   

7. Data Retention

We retain your personal data only as long as necessary for the purposes collected, including legal, accounting, or reporting obligations. In general:

• Business and client communications: retained up to 7 years (to comply with Finnish accounting law).

• Marketing communications: until you withdraw consent.

• Technical/website logs: typically retained for 12–24 months.

After the retention period, data is securely deleted or anonymized.
 

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, loss, or disclosure. This includes encryption, secure storage, restricted access, and regular monitoring.
 

9. Your GDPR Rights

You have the following rights under GDPR:

• Right of access: request a copy of your personal data.

• Right to rectification: correct inaccurate or incomplete data.

• Right to erasure: request deletion (“right to be forgotten”).

• Right to restrict processing: limit how we use your data.

• Right to object: stop certain processing activities (e.g., direct marketing).

• Right to data portability: receive your data in a structured, machine-readable format.

• Right to withdraw consent: at any time, for processing based on consent.

• Right to complain: with a supervisory authority (in Finland: the Office of the Data Protection Ombudsman).

To exercise your rights, contact us at info@ophidiangroup.com.
 

10. Cookies & Tracking Technologies

Our website uses cookies to improve functionality, analyze traffic, and enhance user experience.

Types of cookies we use:

• Necessary cookies: required for website operation.

• Analytical cookies: e.g., Google Analytics, to understand website usage.

• Functional cookies: remember preferences (e.g., language).

• Marketing cookies: only if consent is given, used for remarketing or targeted ads.

You can manage or disable cookies in your browser settings or via our Cookie Consent Banner.

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11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

12. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “last updated” date.